Special Hours for October 2021

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Closed until Tuesday 19th October 2021

As is our annual tradition, the Cocoon Vehicles offices will close at 4pm on Thursday 14th October and will not re-open until 9am on Tuesday 19th October 2021.

Emails and phone calls will not be actioned until Tuesday 19th October 2021 and should you require any assistance please refer to the details below.

Important information is also displayed on our SPECIAL HOURS page, just click the highlighted link.

Breakdown Assistance

For breakdown assistance, please refer to the highlighted link or call our telephone number on 01332 290173 where our automated telephone system will have the option to be put through to the relevant breakdown service.

Make a Payment

Should you need to make a payment, you can do so via our account management system or by clicking on the highlighted link.

Set up a Direct Debit

Should you need to set up a Direct Debit, please click on the highlighted link.

Return a Vehicle

If you need to arrange a return of a vehicle or a collection, please complete the form on the highlighted link. These will not be actioned until Tuesday 19th October 2021 and will be on a first-come, first-serve basis.

More Information

If you require any further information, please use the links on this page or utilise the account management page.

Rebecca joined the Cocoon Vehicles team in 2018 after running and selling a successful financial services business offering pension, investments and mortgages. Today, Rebeccas goal is to provide the best possible customer service along with news that you will want to read.

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Jonathan Gould

“Rebecca has been fantastic in helping with all of our vehicle requirements. Absolutely no hesitation in recommending her and her Cocoon team!”

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Nigel Sayer

“Excellent communication, competitive rates, fast delivery and extremely friendly and informative staff. Well done all of you !” Vehicle: Renault Zoe

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