Cocoon Vehicles Opening Hours
Please see below our latest opening hours for Cocoon Vehicles. Please Note. That these can change from time-to-time. It is also important to check out BLACKOUT periods. Click the highlighted text for more details
Mon-Fri 09:00-15:00
Please Note. Our offices close for lunch between 12:30 and 13.30
Sat/Sun Closed
Where a Bank Holiday falls on a Monday, our offices will also be closed on the Friday prior. Please also see our BLACKOUT periods.
- Cocoon Vehicles Ltd
First Floor Suite 1.01a
62 King Street
Belper
Derbyshire
DE56 1PZ - Tel. 01332 290173
- Whatsapp. 01332 290173
- What3Words: ///forget.signified.feared
Contract Blackout Dates
Special Closing Dates for Cocoon Vehicles
We would like to take this opportunity to remind our customers of our special opening hours and off-hire procedures during these periods:
Christmas and New Year 2026/27
The office will close at 3pm on Wednesday 23rd December and remain closed until 9am on Monday 4th January 2027.
Should you wish to arrange a collection/return prior to the Christmas closure, strictly the last date we can accept the Online Returns Form Submission is 3pm on Wednesday 9th December 2026. The last date before the closure for deliveries and pre-arranged returns will be Friday 18th December.
Emails and phone calls will not be responded to until Monday 4th January 2027 when the office will re-open.
Please Note. That any returns/collections/off-hires will not be possible during the close of business between 23rd December 2026 and 4th January 2027. All requests made via the RETURN REQUEST FORM will be dealt with once we have reopened on Monday 4th January 2027.
Breakdown Assistance
Should in the unfortunate event you require the services of the breakdown assistance. More details can be found in your vehicle’s windscreen, in our returns standards booklets or on our breakdown assistance page.
Maintenance and Out of Hours Procedure
Should the service light illuminate on your vehicle on the dates that we are closed, please DO NOT book your car/van in for a service during this period as we will not be able to authorise any of the work carried out.
Please ensure that your car/van is booked in for a service as soon as possible after our re-opening dates to ensure that the dealership or service centre receives the correct authorisation.
If your vehicle is already booked in for service work on these dates, please contact the dealership or service centre prior to the closing date to authorise any work to be carried out.
You may be liable for any work carried out, should the instructions not be followed.
Frequently Asked Questions
No, all applicants must have a credit check carried out whether you are an individual, sole trader, limited company or public company. This is to
We accept Direct Debit for payments of your rental and any out-of-scope charges as per the advice of charges section of the terms and conditions.
Yes, it is possible in some cases to put a private plate on one of our short-term vehicles. This will depend on the supplier or