How it Works

Short-Term it with Cocoon...

We’re continually revising the process of getting a car with Cocoon Vehicles, this is to ensure that we make things as accessible as possible for our customers whilst at the same time complying with the relevant laws and guidelines.

The process in getting a vehicle with us is is easy and if you follow our simple guide, you’ll be driving your shiny new car (or van) in no time at all.

Flexible or Fixed

You first need to decide whether you would like a flexible or a fixed contract, this will all depend on your circumstances and how the vehicle will fit in with your personal needs or business requirements.

Our contracts fall into the following categories:

Flexible Contracts:
Fixed Contracts:

Just find the car that best suits your lifestyle or business and then click on either Enquire to request further information, Personal Application for individuals applying for a car or Business Application if you’d like to put the vehicle/s into a company name.

If you’re not sure what car would suit your needs, you can also us our “Find a Car Tools”:

Application Process

All application will go through our underwriters for the relevant checks, these can include the following:

Personal Customers
Business Customers

Once the above checks have been carried out, our underwriters may request additional information or documents. These can include your current driving licence (In your current address), passport, bank statements or proof of employment.

Every application is different and the information requested may differ depending on the applicant and your credit status. For companies, we carry out checks on the Director/s.

Acceptance

Once our underwriters have provided your terms and credit limit, it is time to secure your car.

We’ll confirm details of the car and if requested, the specification. Depending if this is flexible or fixed, will determine delivery times.

In-Stock flexible vehicles will usually be delivered within 3-5 working days from signing of order form and receipt of payment. In-stock vehicles can take between 1-3 weeks depending on it’s location.

If this is your first vehicle, we will be delivering this to the address as stated on the application form for security purposes. You will be required to have ID on your possession for checking.

Order forms are sent electronically and will come with a request for payment for the first months rental along with documenation fee and refundable deposit (if required).

You will also be required to set-up a direct debit, provide a backup card and supply us with confirmation of fully comprehensive insurance.

On the day of delivery

Delivery usually takes place between 9am to 5pm, where possible, we will try and give you an estimated time slot and a call 1 hour before. It is very difficult for us to guarantee any time slots due to the nature of the business.

When the car arrives, the driver will go around the car and make note of the fuel level, mileage and the general condition of the vehicle. It is very important that you do the same to ensure that the car is free from damage.

If you require a run down of the controls, please ask the driver.

Once you are happy with the vehicle, he will ask you to sign his tablet or paperwork and you are free to drive.

During the contract

We’re always on hand to assist you during your contract, we strive to provide the best possible service. You can also use our ACCOUNT MANAGEMENT PORTAL for things like breakdown assistance or document requests for items such as VE103B.

Cocoon Vehicles in Belper - Covid-19
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See Our In-Stock Vehicles
Over 200 Physical Stock vehicles ready-to-go on our flexible Subscription program.
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Get in Touch with Cocoon Vehicles Ltd

Complete the form below and a member of the team will come back to you during opening hours.

If you’d prefer to call us, please contact us on 01332 290173 or you can also email us at: enquiries@cocoonvehicles.co.uk

Latest Flexible Car Deals

Affordable and Flexible month-to-month car contracts for you or your business

Short-Term Car Leases

6-12 Month Short-Term Car Leases on a fantastic range of brand new cars.

Short-Term Van Leases

We offer a range of Commercial Vehicles on our 6-12 month leases.

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