Home » Frequently Asked Questions
If you are new to the world of leasing or even Short-Term Car Leasing, then we have hopefully put together a range of Frequently Asked Questions that will cover the majority of queries that most of our clients have had over the years.
If you can’t see the answer you are looking for, please do not hesitate to call the team on 01332 290173 or email us at [email protected]
Mon-Thurs 09:00-16:00
Fri 09:00-13.00
Please Note. Our offices close for lunch between 12:30 and 13.30
Sat/Sun Closed
Where a Bank Holiday falls on a Monday, our offices will also be closed on the Friday prior. Please also see our BLACKOUT periods.
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Cocoon Vehicles Limited is authorised and regulated by the Financial Conduct Authority under firm reference 711074. You may check this on the Financial Services Register by visiting the FCA’s website: register.fca.org.uk or by contacting the FCA on 0800 111 6768
For complaints information when a transaction is completed online, please access the Online Dispute Resolution platform at http://ec.europa.eu/consumers/odr