Happy Christmas to all of our customers and suppliers!
We’ve worked right through 2021 and proud that our short-term car lease services have come in handy too so many essential workers such as Doctors, Nurses, Police Offices, Police Forces and many more. We need a break, so our annual tradition is to close the office for an additional week over Christmas and New Year; our quietest period.
Christmas & New Year Opening Hours
The office will close at 12pm on Christmas Eve 2021 and will remain closed until 9am on Monday 10th January 2022.
Emails and phone calls will not be responded to until Monday 10th January 2022 when the office re-opens.
Please Note. That any returns/collections/off-hires will not be possible during the close of business between 12pm on Christmas Eve and reopening on Monday 10th January. The request will be dealt with once we have reopened on Monday 10th January 2022.
Should you wish to arrange a collection/return, the last time we can accept the Online Form Submission prior to Christmas is Monday 13th December 2021 to ensure we can collect/arrange the return of your vehicle prior to the Christmas closures.
Breakdown Assistance
Should in the unfortunate event, you require the services of the breakdown assistance. More details can be found in the car in your vehicle’s windscreen, in our return standards booklets or on the breakdown assistance page.
Merry Christmas & a Happy New Year!
Rhys, Rebecca and the Team at Cocoon Vehicles would like to wish you a:
“Happy Christmas and all the very best for the New Year!”
We thank you for your business and support throughout the year and we hope to continue the relationship throughout 2022.
Christmas 2022
Merry Christmas to all of our clients and suppliers and Happy New Year!
As is a tradition at Cocoon Vehicles Ltd, due to our staff having families, we restrict their holiday time during the year. Therefore, where possible we grant additional leave at our quietest times of the year, which includes Christmas.
Therefore, in 2022, we will be closing the Cocoon Vehicles office at 1pm on Friday 23rd December 2022 and will not re-open until 9am on Monday 9th January 2023.
Emails and messages will not be responded to until Wednesday 4th January 2023 when the office re-opens.
Please Note. That any returns/collections/off-hires will not be possible during the close of business between 1pm on 23rd December 2022 and reopening on Monday 9th January 2022. The request will be dealt with once we have reopened on Monday 9th January 2022.
This time represents the blackout periods as detailed in your Master Hire Agreements and details of which can be found on our Blackout Periods page.
Should you wish to arrange a collection/return, the last time we can accept the Online Form Submission prior to Christmas is Tuesday 13th December 2021 to ensure we can collect/arrange the return of your vehicle prior to the Christmas closures.