Account Management

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Account Management – Short Term Car Leasing

We have displayed below a few pages to help you with managing your Short Term Car Lease account online, throughout the contract we pay ask you for various items of information. This can be insurance, mileage or photographs of the car. We also explain below our Traffic Light System for payments.

Driving Licence Authorisation Code
Setup Direct Debit
Make a Payment
Mileage Submission
Return Vehicle Request
Return Standards
ADVICE OF CHARGES
Traffic Light System Information
VE103B Certificate Request

For more information on the contract, then please get in touch with the team on 01332 290173 or email enquiries@cocoon-group.co.uk

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What our customers think

Spencer Somers

highheelcreative July 7, 2021 9:50 am

“Great service from the team at Cocoon Vehicles.They will accommodate any requests and concerns you may have during your contract which makes the whole experience of car leasing very enjoyable.Both Rebecca and Ryhs have been my go to contact during my contract duration and will get back to my requests straight away and will clarify everything in detail .

I would highly recommend Cocoon Leasing as both customer service and relationship to client is first class.”

Spencer Somers

Call Us For a Quote on
01332 290173

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Contact Details

Cocoon Vehicles Ltd
The Old Co-operative
36 Holbrook Road
Belper
DERBYSHIRE
DE56 1PA

Tel. 01332 290173
Fax. 01332 292306
Email. enquiries@cocoonvehicles.co.uk

Payments Accepted: Credit Card, Debit Card, AMEX, BACS, Standing Order and Direct Debit.

What Three Words: ///ribcage.likening.ranking

Opening Hours

Mon-Thurs 09:00-16:00
Fri 09:00-13.00
Please Note. Our offices close for lunch between 12:30 and 13.30

Sat/Sun Closed

Where a Bank Holiday falls on a Monday, our offices will also be closed on the Friday prior.

Services Offered

Account Management

Compliance

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Cocoon Vehicles Limited is authorised and regulated by the Financial Conduct Authority (711074). We act as a credit broker not a lender. We can introduce you to a limited number of lenders who may be able to offer you finance facilities for your purchase. We will only introduce you to these lenders. We may receive a commission payment from the finance provider if you decide to enter into an agreement with them. You may be able to obtain finance for your purchase from other lenders and you are encouraged to seek alternative quotations. If you would like to know how we handle complaints, please ask for a copy of our complaints handling process. You can also find information about referring a complaint to the Financial Ombudsman Service (FOS) at financial-ombudsman.org.uk

For complaints information when a transaction is completed online, please access the Online Dispute Resolution platform at http://ec.europa.eu/consumers/odr

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Account Management